25 Nov 2020

Covid 19 Update – Your Booking & Unlock 2.12.20, Tier System & Christmas 2020

in Mill Meadow Updates

We now have very detailed HMGov Guidance on how we must operate after the Unlock on 2nd December 2020.

Mill Meadow will be in Tier 2, with all tiers subject to a review on 16th December 2020.

Our Covid Secure processes are ongoing including Disinfection Fogging of all accommodation between guests.

There is a good amount of information below, please ensure that you check your existing booking to ensure compliance with the guidance and before making a new booking as we are required by law to check full compliance for all bookings.

Useful links:

Tier System after 2.12.20 – Click Here & See more details below

Which Tier do you live in?- Click Here

Christmas Bubbles 2020 – Click Here

Our Terms & Conditions – Click Here

Your Booking and the Tier System

HMGov have clarified the requirements under each Tier and have indicated that it is likely that these will remain in place until Easter 2021.

With that in mind we encourage guests not to speculate and make bookings for visits before Easter 2021 until they have carefully considered their current and potential future circumstances up to Easter 2021.

If the Booking Guest is in Tier 1 and 2 and not subject to any isolation directive then on the assumption Mill Meadow is in Tier 1 or 2 the booking can go ahead albeit the Rule of 6 for Tier 1 and the Single Household rule for Tier 2 will apply to Mill Meadow. (As at 26.11.20 Mill Meadow is in Tier 2).

Guests within all booking groups are individually subject to the HMGov Tier system and for that reason where the Rule of 6 applies each Guest within a party will continue to be required to declare their home postal code at the time of booking so that an initial check can be completed.

In addition all guests will continue to be required to complete and return an individual Covid Declaration within 7 days of our confirmation of the booking the prior to arrival whichever is sooner.

This will enable us to check compliance i.e. confirm mixed household groups are all from within Tier 1 areas etc.

Can I travel for tourism?

Ref: https://www.gov.uk/guidance/local-restriction-tiers-what-you-need-to-know#medium-alert

If you live in a tier 1 area and travel to an area in a higher tier you should follow the rules for that area while you are there. Avoid travel to or overnight stays in tier 3 areas other than where necessary, such as for work, education, youth services, to receive medical treatment, or because of caring responsibilities. You can travel through a tier 3 area as part of a longer journey

Tier 1 rules:

Guests from a Tier 1 area can travel to Tier 1 and 2 but must observe rules of the Tiering for the destination:
you must not socialise in groups larger than 6 people, indoors or outdoors, other than where a legal exemption applies. This is called the ‘rule of 6’

Tier 2 rules:

you must not socialise with anyone you do not live with or who is not in your support bubble in any indoor setting, whether at home or in a public place you must not socialise in a group of more than 6 people outside, including in a garden or a public space – this is called the ‘rule of 6’

If you live in a tier 2 area, you must continue to follow tier 2 rules when you travel to a tier 1 area. Avoid travel to or overnight stays in tier 3 areas other than where necessary, such as for work, education, youth services, to receive medical treatment, or because of caring responsibilities. You can travel through a tier 3 area as a part of a longer journey

Guests from a Tier 2 area can travel to Tier 1 and 2 but must observe Tier 2 rules:

you must not socialise with anyone you do not live with or who is not in your support bubble in any indoor setting, whether at home or in a public place
you must not socialise in a group of more than 6 people outside, including in a garden or a public space – this is called the ‘rule of 6’

If you live in a tier 3 area avoid travelling to other parts of the UK, including for overnight stays other than where necessary, such as for work, education, youth services, to receive medical treatment, or because of caring responsibilities. You can travel through other areas as part of a longer journey

Guests should not travel for tourism only for one of the scheduled essential needs

We recognise that some scenarios will be out of the control of the Booking Guest and so have prepared the following with that in mind:

A Booking Guest who is subject to a Self Isolation directive from Test and Trace at the time of the booking has the following options:

Amend the booking to show a designated Lead Guest so that the booking can go ahead under that new Lead Guest.
Rebook for a future date with no admin charges
Cancel and receive a full refund

A Booking Guest with a Rule of 6 Guest group who moves from Tier 1 into Tier 2 at the time of their stay with us has the following options:

Amend the booking to show a designated Lead Guest who is in Tier 1 along with all other guests
Amend the guest list to a Single Household in line with HMGov Tier 2 requirements.
Cancel the booking at which point we can endeavour to rebook the dates in accordance with our normal Terms and Conditions (to read click here)
Rebook for a future date with no admin charges

A Booking Guest who moves into Tier 3 at the time of their stay with us has the following options:

Cancel and receive a full refund.
Rebook for a future date with no admin charges.
Transfer the booking to show a new Lead Guest who is not in Tier 3 and confirm the group complies with either the Rule of 6 or a Single Household so that the booking can go ahead.

Tier 1 Medium alert (From 2 December)

For more information and detailed guidance visit: gov.uk/coronavirus

MEETING FRIENDS AND FAMILY Maximum of six indoors or outdoors, apart from with members of a single household or support bubble.

BARS, PUBS AND RESTAURANTS Venues must be table service only. They must stop taking orders at 10pm and must close by 11pm.

RETAIL Open.

WORK AND BUSINESS Everyone who can work from home should do so.

EDUCATION Early years settings, schools, colleges and universities open. Childcare, other supervised activities for children, and childcare bubbles permitted.

INDOOR LEISURE Open.

ACCOMMODATION Open.

PERSONAL CARE Open.

OVERNIGHT STAYS Permitted with household, support bubble, or up to 6 people.

WEDDINGS AND FUNERALS 15 guests for weddings, civil partnerships, wedding receptions and wakes; 30 for funerals.

ENTERTAINMENT Open.

PLACES OF WORSHIP Open, but cannot interact with more than six people.

TRAVELLING Walk or cycle if possible, plan ahead and avoid busy times and routes on public transport. Avoid car sharing with those outside of your household or support bubble. Avoid travelling into a Tier 3 area, other than where necessary such as for work or education. Further exemptions apply.

EXERCISE Classes and organised adult sport can take place outdoors, but must follow the rule of six indoors. Organised activities for elite athletes, under-18s and disabled people can continue.

RESIDENTIAL CARE COVID-secure arrangements such as substantial screens, visiting pods, and window visits. Outdoor/airtight visits only (rollout of rapid testing will enable indoor visits including contact).

LARGE EVENTS Sport, live performances and business meetings limited to 50% capacity or 4000 people outdoors (whichever is lower) and 50% capacity or 1000 people indoors (whichever is lower)

If you have any coronavirus symptoms: A high temperature • A new, continuous cough A loss of, or change to, your sense of smell or taste Get a test and stay at home

Tier 2 High alert (From 2 December)

For more information and detailed guidance visit: gov.uk/coronavirus

MEETING FRIENDS AND FAMILY No mixing of households indoors, apart from support bubbles. Maximum of six outdoors.

BARS, PUBS AND RESTAURANTS Pubs and bars must close, unless operating as restaurants. Hospitality venues can only serve alcohol with substantial meals. Venues must stop taking orders at 10pm and must close by 11pm.

RETAIL Open.

WORK AND BUSINESS Everyone who can work from home should do so.

EDUCATION Early years settings, schools, colleges and universities open. Childcare, other supervised activities for children, and childcare bubbles permitted.

INDOOR LEISURE Open.

ACCOMMODATION Open.

PERSONAL CARE Open.

OVERNIGHT STAYS Permitted with household or support bubble.

WEDDINGS AND FUNERALS 15 guests for weddings, civil partnerships, wedding receptions and wakes; 30 for funerals.

ENTERTAINMENT Open.

PLACES OF WORSHIP Open, but cannot interact with anyone outside household or support bubble.

TRAVELLING Reduce the number of journeys you make and walk or cycle if possible. Avoid busy times and routes on public transport. Avoid car sharing with those outside of your household or support bubble. Avoid travelling outside your area, or entering a Tier 3 area, other than where necessary such as for work or education. Further exemptions apply.

EXERCISE Classes and organised adult sport can take place outdoors, but cannot take place indoors if there is any interaction between people from different households. Organised activities for elite athletes, under18s and disabled people can continue.

LARGE EVENTS Sport, live performances and business meetings limited to 50% capacity or 2000 people outdoors (whichever is lower) and 50% capacity or 1000 people indoors (whichever is lower)

If you have any coronavirus symptoms: A high temperature • A new, continuous cough A loss of, or change to, your sense of smell or taste. Get a test and stay at home

Tier 3 Very High alert (From 2 December)

For more information and detailed guidance visit: gov.uk/coronavirus

FROM 2 DEC MEETING FRIENDS AND FAMILY No mixing of households indoors, or most outdoor places, apart from support bubbles. Maximum of six in some outdoor public spaces (e.g. parks, public gardens).

BARS, PUBS AND RESTAURANTS Hospitality is closed, with the exception of sales by takeaway, drive-through or delivery.

RETAIL Open.

WORK AND BUSINESS Everyone who can work from home should do so.

EDUCATION Early years settings, schools, colleges and universities open. Childcare, other supervised activities for children, and childcare bubbles permitted.

INDOOR LEISURE Open. Group activities and classes should not take place.

ACCOMMODATION Closed (with limited exceptions)

Please Note: Closed refers to Mill Meadow being closed which will be the case if Mill Meadow enters Tier 3. If guest are in Tier 3 then the guidance “TRAVELLING” as below applies

PERSONAL CARE Open.

OVERNIGHT STAYS We advise against overnight stays other than with household or support bubble.

WEDDINGS AND FUNERALS 15 guests for weddings, civil partnerships and wakes; 30 for funerals. Wedding receptions not permitted.

ENTERTAINMENT Indoor venues closed.

PLACES OF WORSHIP Open, but cannot interact with anyone outside household or support bubble.

TRAVELLING Avoid travelling outside your area, other than where necessary such as for work or education. Further exemptions apply. Reduce the number of journeys where possible. Plan ahead and avoid busy times and routes on public transport. Avoid car sharing with those outside of your household or support bubble.

EXERCISE Classes and organised adult sport can take place outdoors, but people should avoid higher-risk contact activity. Group exercise activities and sports indoors should not take place, unless with your household or bubble. Organised activities for elite athletes, under-18s and disabled people can continue.

LARGE EVENTS Events should not take place. Drive-in events permitted

If you have any coronavirus symptoms: A high temperature • A new, continuous cough A loss of, or change to, your sense of smell or taste. Get a test and stay at home.

Your Booking and Booking Protect Limited

Booking Protect is a third party offer option available to Mill Meadow Booking Guests at the point of booking and can be added at any time ups to the processing of the second part of the rental payment on the booking.

Booking Protect Ltd have confirmed the following will apply to bookings that are rebooked:

“Providing that the name and booking number remain the same for bookings where the date has changed, we are happy to honour any potential refund requests we receive providing that the new holiday date is within 18 months of the original date.

If a holiday date is changed and there is an increase in rental, then we do just need to know how much extra your guest is paying for the rental and if they would like the extra to be put on cover.”

Please ensure you read the Booking Protect Ltd Terms and Conditions very carefully.

26.11.20